Complaints


The Anglican Diocese of Bendigo expects the highest standards of professional service from its clergy and church workers.

If you have a complaint please phone 1800 135 246 (free call)

The diocese is a full participant in the uniform professional standards scheme managed by an independent professional standards organisation, Kooyoora Ltd.

A phone call to the above number will mean that your complaint will be handled by the staff of Kooyoora Ltd. who operate professional standards for the Anglican Dioceses of Bendigo and Melbourne.

This is an independent, objective process adopted by the Anglican Diocese of Bendigo in 2016.

Related documents:

 

Royal Commission into Institutional Responses to Child Sexual Abuse

The Anglican Diocese of Bendigo supports the work of the Royal Commission into Institutional Responses to Child Sexual Abuse and is continually working on reforms to policy and practice to ensure a safe environment for all people within our churches.

As part of these reforms the Anglican Diocese of Bendigo and the Anglican Diocese of Melbourne have passed legislation to establish an independent company to handle complaints against Anglican church workers, both clergy and laity.

The newly established company, Kooyoora Ltd., commenced operations on 1 July 2017.